Return Policy

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Return & Refund Policy — Minimal Kind

Return & Refund Policy

At Minimal Kind, we stand behind the quality of our decorative pieces. If you are not entirely satisfied with your purchase, our customer-first return policy is designed to make your experience as smooth, transparent, and hassle-free as possible.

Return Overview

  • Return Window 30 Days from Delivery
  • Return Shipping Fee $0.00 (Free)
  • Restocking Fee $0.00 (Free)
  • Item Condition New, Unused, Original Packaging

1. Our 30-Day Return Guarantee

We gladly accept returns within 30 days of the date your order was delivered to your address. If 30 days have passed since your purchase arrived, unfortunately, we cannot offer you a refund or exchange.

2. Zero Fees: Free Returns & No Restocking Fees

We want your shopping experience to be completely risk-free. If you decide an item isn't right for your home, you shouldn't be penalized for it.

  • $0 Return Shipping Fee: We will provide you with a pre-paid return shipping label at absolutely no cost to you.
  • $0 Restocking Fee: We do not charge any hidden restocking, repacking, or processing fees when you return an item to us. You will be refunded the full purchase price of the item(s).

3. Return Eligibility & Conditions

To qualify for a full refund, your returned item must meet the following criteria:

  • The item must be in its original, unused condition (exactly as you received it).
  • The item must be free from scratches, dents, or signs of wear.
  • It must be securely returned in its original protective packaging, ensuring it arrives back at our facility safely.

Note: If an item is returned damaged due to poor repacking or missing original components, we reserve the right to issue a partial refund based on the condition of the returned item.

4. How to Initiate a Return

Processing a return with Minimal Kind is easy. Just follow these steps:

  1. Contact Us: Email our support team at info@minimalkind.site within 30 days of delivery. Please include your Order Number and the reason for the return.
  2. Receive Your Label: Our team will review your request and reply within 1–2 business days with a free, pre-paid return shipping label and an RMA (Return Merchandise Authorization) number.
  3. Pack the Item: Safely pack the item in its original packaging. Print the provided return label and attach it to the outside of the box.
  4. Ship It Back: Drop the package off at the designated carrier location (USPS, FedEx, or UPS, as indicated on your label).

5. Refunds Process & Timelines

Once your return is received and inspected at our fulfillment center, we will send you an email to notify you that we have received your returned item and confirm the approval of your refund.

  • Processing Time: Approved refunds are processed within 2 to 4 business days of receiving the return.
  • Payment Method: The credit will automatically be applied to your original method of payment (Credit Card, PayPal, etc.).
  • Bank Processing: Please allow an additional 3–5 business days for your bank or credit card company to officially post the refund to your account.

6. Damaged, Defective, or Incorrect Items

We carefully inspect our decorative vases and decor before shipping, but we know that transit damage can occasionally occur. If you receive an item that is defective, damaged, or completely incorrect, please contact us within 48 hours of delivery.

Email us at info@minimalkind.site with your order number and clear photos of the damaged item and packaging. We will immediately arrange for a free replacement to be sent out to you, or offer a full refund if preferred, at no extra cost to you.

Contact Us

If you have any questions about our return policy or need assistance starting a return, our customer service team is ready to help:

Business Name: Minimal Kind
Legal Business Name: Home Decor Outlet
Support Email: info@minimalkind.site
Customer Service Phone: +1 (310) 734-8352
Business Address: 10060 Constellation Blvd, Los Angeles, CA 90067, United States
Customer Support Hours: Monday - Friday, 9 AM - 5 PM
Live Chat Support: 24/7