Refund Policy

Explore our official store policies and service guidelines. We ensure absolute transparency and security for every order.
Refund Policy — Minimal Kind

Refund Policy

At Minimal Kind, we want you to shop with complete confidence. Our refund policy ensures a straightforward, transparent process with zero hidden costs if you need to return an item or request a refund.

Refund Summary

  • Refund Window 30 Days from Delivery
  • Return Shipping Fee $0.00 (Free)
  • Restocking Fee $0.00 (Free)
  • Refund Method Original Payment Method

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all products purchased through minimalkind.site. You have 30 calendar days from the date your package arrives to initiate a return request for a full refund.

If 30 days have elapsed since your item was delivered, we are unfortunately unable to offer a full refund or product exchange.

2. Zero Fees Policy ($0 Return Fee & $0 Restocking Fee)

We aim to make your refund experience completely risk-free:

  • $0 Return Shipping Cost: Minimal Kind provides a pre-paid return shipping label at no cost to you.
  • $0 Restocking Fee: We do not charge restocking fees, repacking charges, or administrative processing fees on any returned items.

3. Refund Eligibility Criteria

To be eligible for a full refund, please ensure your returned item meets the following requirements:

  • The item must be unused, in the same condition that you received it, and free from damage, dirt, or signs of wear.
  • The product must be packed in its original packaging, including all inner protective wrapping and box inserts.
  • Proof of purchase (such as your order confirmation email or order number) must be provided.

4. Step-by-Step Refund Request Process

Follow these quick steps to start your return and receive your refund:

  1. Initiate Request: Email us at info@minimalkind.site with your order number and the item(s) you wish to return.
  2. Receive Return Label: Our customer support team will review your request and send you a pre-paid return shipping label along with return instructions within 1–2 business days.
  3. Ship the Package: Attach the pre-paid shipping label to your package and drop it off at the assigned shipping carrier location.
  4. Inspection & Confirmation: Once received, our team will inspect your return and notify you via email regarding the approval of your refund.

5. Refund Approval & Processing Timelines

When your returned package arrives at our warehouse and passes inspection:

  • Approval Notification: We will send you an automated email confirming receipt and refund approval status within 2 business days.
  • Refund Issuance: Once approved, your full refund will be processed and automatically credited back to your original payment method (Credit Card, Debit Card, PayPal, etc.) within 2 to 4 business days.
  • Bank Processing Time: Depending on your card issuer or banking institution, it may take an additional 3 to 5 business days for the credit to formally post to your statement.

6. Damaged, Defective, or Wrong Items Delivered

If your package arrives damaged, defective, or contains the wrong item, please notify us within 48 hours of delivery at info@minimalkind.site.

Please attach clear photos showing the damaged item and the shipping container. For verified damaged or incorrect items, we will immediately send out a free replacement or issue a full refund without requiring you to pay any shipping fees.

7. Late or Missing Refunds

If you haven't received a refund yet after being notified of approval, please follow these steps:

  1. Re-check your bank account or credit card statement.
  2. Contact your credit card company or bank, as processing times may vary before a refund is officially posted.
  3. If you have completed all of these steps and still have not received your refund, please reach out to us at info@minimalkind.site for assistance.

Contact Us

If you have questions about your refund status or need help with a return, our team is available to assist you:

Business Name: Minimal Kind
Legal Business Name: Home Decor Outlet
Support Email: info@minimalkind.site
Customer Service Phone: +1 (310) 734-8352
Business Address: 10060 Constellation Blvd, Los Angeles, CA 90067, United States
Customer Support Hours: Monday - Friday, 9 AM - 5 PM
Live Chat Support: 24/7
Time Zone: UTC−7 Pacific Daylight Time (PDT)